This resource visualizes a Student Journey Map, providing a comprehensive view of the CHARM Master programme and the processes that we currently have in place for it. In different ‘swimming lanes’, the actions the student takes throughout their participation in the programme are mapped, and the processes that this triggers in the back office are described. This provides valuable insights into the relationship between the different architectural layers. It integrates organizational, technological, and informational perspectives into a single framework and it helped to identify organizational bottlenecks.

This deliverable presents the results of two years of work on mapping the current IT-set up in CHARM and discussing our joint future vision with the main stakeholder groups. It describes how we applied the Higher Education Reference Model (HERM) to generate a shared understanding of the IT support of our CHARM Master’s programme “Global Challenges for Sustainability”. [.....] This eventually led to the formulation of a checklist with a number of considerations to keep in mind during decision making processes about IT Architecture.

CHARM-EU Work Package on Information Technology has developed a document outlining the model for Hybrid Classrooms at each CHARM-EU partner university, a central feature of the CHARM Master’s programme. The document describes two types of hybrid classrooms: the ‘standard’ hybrid classroom and the hybrid active learning classroom.